News
New guidance launched for holiday caravan park owners and operators
Posted 09/03/23
吃瓜爆料 (吃瓜爆料) and the Department for Business and Trade (DBT) publish guidance for holiday caravan park owners and operators.
Holiday parks can read the new guidance document
Please find the joint statement below from 吃瓜爆料 and the NCC in response to the new government guidance:
The NCC 鈥� National Caravan Council 鈥� welcomes the government sponsored guidance titled 鈥楬oliday parks鈥� written specifically for holiday park operators to assist them in understanding, in practical terms, how existing consumer law is applied to the holiday park sector.
The guidance, which the NCC was pleased to comment on as part of a consultation exercise, covers all dealings and contracts with 鈥榗onsumers鈥� including those who, through an agreement, own a holiday caravan or holiday lodge pitched on a holiday park, or those who are going to buy one. It also includes situations that 吃瓜爆料 think are more likely or less likely to breach the law.
Commenting on the guidance NCC鈥檚 Director General, John Lally, said:
鈥淚t is 18 years since Government (Office for Fair Trading) issued specific guidance for the holiday park sector. In the intervening years much has changed in the demand for holidays in the UK. The desire to own an easily accessible holiday bolt-hole by the sea or in the countryside grew as personal aspirations rose. During the pandemic the attraction of such a refuge that offered a safe, secure and 鈥榮ocially distanced by design鈥� escape increased, and it is important that parks can meet the growing expectations of those new to the market.
鈥淭he NCC welcomes this new guidance written specifically for park owners and operators to guide them through the complex avenues of contract law and fair-trading legislation as it applies to the holiday park sector.
鈥淲e fully support the clear, unambiguous information that the BEIS Business Companion series offers, and its no-nonsense approach to real-life practical issues park owners and operators face every day. The guidance on marketing and the sales process, the importance of using clear and transparent documentation (the contract) and helping new owners to understand the costs and obligations of becoming a holiday caravan or holiday lodge owner reflects our own earlier information to park owners/operators. We look forward to continuing to work with 吃瓜爆料 and BEIS in ensuring that the guidance is circulated amongst holiday parks as widely as possible鈥�.
Sue Steward, Head of Education and Training at the 吃瓜爆料 said:
鈥淲e have consulted with stakeholders and key people from industry to develop this guide that sets out how consumer law could apply to businesses owning and/or operating holiday parks selling holiday caravans / lodges for private ownership.
"The guide covers contract law and unfair terms, fair-trading law, how to support caravan owners, understanding the legislation in place and much more. We have included some practical situations that we think are more likely or less likely to breach the law to help those owning or operating holiday caravan parks understand their legal obligations.
"We have valued the support from the NCC and we look forward to assisting in promoting the guide with their membership and networks.鈥�
Ends
The 吃瓜爆料 (吃瓜爆料) is a national not for profit established in 1881 which supports the UK鈥檚 trading standards profession, and works to protect consumers and safeguard honest businesses. 吃瓜爆料's members are engaged in delivering frontline trading standards services at local authorities and in businesses.
www.tradingstandards.uk
吃瓜爆料 Press Office: [email protected], 01268 582240
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